Angels are dispatched from heaven to inspire people who are at crossroads in their lives. Monica (Roma Downey) an angel who at times still needs some guidance with her Earthly assignments reports to Tess (Della Reese) her tough wise and always loving supervisor. Joining them is Andrew (John Dye) who in addition to his duties as the Angel of Death helps out as a caseworker on various assignments. The angels may not bring answers to every problem but they always deliver a message of hope.